Upwind is a place where opportunities happen
At Upwind, we are a team of hands-on, problem solvers and doers. We believe in empowering organizations to run their cloud environments securely and efficiently to accelerate their businesses.
Working at Upwind is an exhilarating journey of innovation and growth. Every day presents new challenges and opportunities that fuel my passion and drive. In this dynamic environment, I’ve collaborated with talented individuals who value inclusion and embrace different perspectives.”
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Being an Upwinder
We are obsessed with customer satisfaction
We genuinely care about our customers.
We think long term. We don’t sacrifice long-term value & relationships over short term outcomes.
Every interaction with us, from our first meeting, to the web site, our marketing, the purchase experience, and to support & back-office help, should exceed customers’ expectations and reinforce their decision to trust & partner with Upwind.
We start with the customer and work backwards
We work with our customers to find their biggest pains and work our way backwards to design solutions that meet their needs.
We strive to translate often vague or high-level requirements and feedback into simple, innovative products & features.
We value speed
We make decisions with speed, and acknowledge that many decisions are reversible.
We fail fast. We are not too proud or afraid to change direction. Failure is an integral part of innovation & success.
We have a bias for action and we take risks despite ambiguity.
Speed matters in business.
We strive for simplicity
We always find ways to simplify.
We do not overcomplicate processes & tasks.
Customers want simple products, simple experiences, simple mechanisms & simple processes.
We communicate efficiently
We believe in timely communication & constructive feedback with each other.
We strive to proactively escalate and provide updates.
We are owners
We stay connected to the details.
We get the job done, we don’t assume that someone else will do it.
We take responsibility when things aren’t going right.
We never say “It’s not my job”. No task is beneath us.
We are resourceful
We create our own reality.
We accomplish more with less.
We insist on high standards and remain committed to our long-term vision, but are also pragmatic on how we will get there.
We make it work, and then we make it better.
As a UI/UX designer, I enjoy creating user-friendly experiences that deliver innovative technology. It’s empowering to be part of a company that values inclusion and embraces unique perspectives in the cybersecurity industry.”
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Upwind is a place where diversity of thought is encouraged and accepted. My ideas are valued, my voice is heard, and my potential is realized. We are shaping the future of cloud security.”
![](https://www.upwind.io/wp-content/uploads/2024/07/Kim-Usher-300x300.png)